Sharlene Downs

Customer service is our top priority! In these colder months, please reach out for a virtual appointment to review your insurance and financial needs.

A bit about myself. I began my State Farm Agency adventure right here in Chanhassen in 1989 , shortly after graduating from college. Over the 30+ years I have had the good fortune of building many relationships with local families. In some instances we insure 3 generations of families, now that's fun! Our goal in the office every day is to provide the level of service that allows our customers of Chanhassen, Eden Prairie, Minnetonka, Chaska, Victoria and surrounding communities to feel as though they are the priority. We know, auto, home, life and renters insurance isn't as fun for everyone as it is for us!

I am grateful to have three wonderful team members that collectively have 27 years of insurance experience. They know a lot and have been asked all the crazy insurance questions. Below under the "Our Team" tab you can meet each one of them. They are each committed to making your experience with us and figuring out your auto and home insurance a remarkable one. Over the years we have received a number of honors from State Farm including Crystal Excellence and Ambassador Club.

When I am not in the office, I can usually be found hanging out with my husband, Steve, on Lake Minnetonka either kayaking, boating or just simply enjoying the beauty of it. It is hard to beat a sunset on the water! We have 5 kids ranging in age from 20-27 so I always enjoy the fun parent conversations with our customers. There is much to discuss!

Come see us downtown Chanhassen and have a bite to eat at one of our local restaurants, catch a movie or concert in the park and walk away with an insurance package prepared just for YOU! You're all invited to stop by and talk insurance with us.